Stuart McEwen, Senior Manager, Advisory Services, Ernst & Young
Stuart leads Ernst & Young’s Canadian Customer Advisory practice and brings a 15-year track record of successfully designing and delivering customer experiences across contact centres, retail and digital channels. Stuart is recognized as a business architect who can work with executive and brand teams to define customer strategy and deliver ROI based on actionable plans. Prior to joining Ernst & Young, Stuart was responsible for customer experience at WIND Mobile during its design, build and launch phases in the Canadian marketplace.
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